Chief Operations Officer / Creative Director / Project Manager
Drove operational excellence and championed post-pandemic recovery by employing strategic vision, thereby accelerating business growth. Directed creative and visual branding strategy across all marketing platforms, synergizing with cross-functional teams to achieve exceptional brand visibility and consumer retention. Led and cultivated a high-performing team of designers, developers, and writers to deliver superior project outcomes. Conducted cross-functional ideation workshops, leading development of innovative concepts that aligned with marketing objectives and inspired unconventional campaign strategies. Applied advance designing skills to convert marketing briefs into visually compelling stories.
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- Stabilized company operations, positioning Tunedly for sustainable business growth in a challenging industry landscape.
- Oversaw full project lifecycle and Tunedly platform, coordinating inputs from musicians and artists through advanced tools to ensure customer satisfaction and seamless order fulfillment.
- Managed comprehensive project pipeline and platform, ensuring high-quality service delivery and customer satisfaction.
- Collaborated with external partners, directing creative output to uphold brand integrity and quality standards.
- Optimized creative workflows by identifying and implementing continuous process enhancements, deploying scalable strategies that boosted efficiency.